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Help Center News
Hotline
400-119-1180
cooperation:0755-3366-2222
address:601 & 602, Block F5, TCL International E-City, 1001 Zhongshanyuan Road, Shuguang Community, Xili Street, Nanshan District, Shenzhen China.

1. What makes TOUCHBeauty different from other Beauty & Personal Care brands?

TOUCHBeauty is a unique company with a long history in the personal care industry. We are pioneers and since our establishment, we developed several products that are now indispensable and irreplaceable, that includes the development of the first Electric Eyelash Curler, the first Electric Cleanser, the Hot/Cool Skin Rejuvenator, among others. You can be sure that TOUCHBeauty has the best and newest devices in the Beauty & Personal Care Industry.

 

2. What kind of devices does TOUCHBeauty offer?

TOUCHBeauty has a wide variety of products and devices that range from Facial Care, Body Care, Hair Care, Makeup Tools, Pedicure/Manicure, and Men’s Care. To learn about our products, please check our webpage - Products Section.

 

3. Are TOUCHBeauty Devices safe to use?

After the device development, it is carefully tested. All products convey with international safety rules.

 

4. How can I buy TOUCHBeauty devices online?

It is very easy to buy TOUCHBeauty products online. We have official online stores in three major online platforms, such as Amazon, AliExpress, and eBay.

 

5. My device is defective. What should I do?

First, please verify the device instruction manual. In the last section you will find a Troubleshooting, please verify if your device has one of the mention issues. If the problem is not described in the instruction manual, please contact your local dealer for help or email customer@touchbeauty.com.

 

6. How to use TOUCHBeauty Devices?

Along with your TOUCHBeauty device, you will receive an instruction manual where you will be able to learn how to use the device.

 

7. How can I become TOUCHBeauty’s global partner?

Please Contact Us through our official email or phone number so you can receive further information on how to become TOUCHBeauty’s Global Partner.

 

8. How can I get samples of TOUCHBeauty devices in order to make reviews on my Webpage/Blog/YouTube/Social Media?

If you would like to get samples from us in order to make reviews, please contact our marketing department at cbp@touchbeauty.com

 

9. What are TOUCHBeauty office hours?

We are available in the office from Mondays to Fridays from 8.30 am to 6 pm. 

 

10. I am having trouble accessing the webpage. What should I do?

Perhaps the current version of your browser is outdated, please download the latest update and try again. If an updated version doesn’t solve the problem our webpage might be temporarily unavailable, please check the webpage again several minutes later.


     
TOUCHBeauty
Address: 601 & 602, Block F5, TCL International E-City, 1001 Zhongshanyuan Road, Shuguang Community, Xili Street, Nanshan District, Shenzhen China.
Telephone: 400-119-1180
Zip code:330520
4006-971-972
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